Terms and conditions

General Terms of Business

Every effort is made to ensure that the information on this website is regularly checked and kept up to date by Vienna Walzer Concerts. For the completeness, actuality and accuracy of the information within these pages however no liability can be held. The access to and use of the website as well as all information contained or referred to therein lies in the sole responsibility of the user. Links to other internet pages are characteristic elements of the WWW. The contents of linked pages are not however a component of the Vienna Walzer Concerts website. No responsibility or liability for the contents or changes to contents of linked pages can be held. The use of any part of the contents of this website, in particular its reproduction, distribution, transmission or performance, requires the prior permission of Vienna Walzer Concerts.

Data protection and personal privacy

We electronically store personal data required for bookings or the processing of queries in order to be able – as a constituent part of our service – to notify you of changes and inform you of further events which we organize. No data is passed on to any other organization.

Encrypted transmission of data

Sensitive customer data is transmitted in encrypted form to our secure server to ensure that it cannot be read by a third party.


Cookies are small pieces of information which make it easier for you to make use of our online offers. They are saved by your browser onto the hard disc of your computer. Cookies make comfort functions such as fast-booking possible for you.
Our cookies contain no personal information, ensuring that your personal privacy is protected.

Personal data

Vienna Walzer Concerts makes use of personal data exclusively for the above-named purposes. Your data will be not passed on to any third party.

Your agreement

The use of our website constitutes your agreement with the compilation and use of this information on the part of Vienna Walzer Concerts.

General Terms of Business

For any deliveries or services on the part of Vienna Walzer Concerts the Conditions of Sale in the currently valid version hold.

Conditions of Sale

Evening box office
The office opens half an hour before concert begin.

Methods of payment
The payment of season subscriptions and tickets is possible by means of bank transfer, as well as Diners Club, Eurocard|Mastercard und VISA. For personal orders we also accept cash.

The cancellation of tickets for events of the Vienna Walzer Concerts is explicitly excluded. Ticket orders on our website, hotline or as e-mail can be cancelled within 48 hours before the concert including a cancellation penalty of 20 %. If you want to change a reservation to another day, you can rebook without any fees – depends on the availability – within 48 hours before the concert you booked first.
Please consider the return of e-tickets is explicitly excluded and a cancellation is not possible.

Postal Service
Booked tickets can only be sent to you by post within Austria. You may choose to have the tickets sent either by recorded mail (charge EUR 4,-) or by normal delivery mail. In the case of normal delivery mail Vienna Walzer Concerts can accept no liability for subsequent loss of booked tickets. Paid tickets can be picked up at our ticket office or at the evening box office.

Ticket return
The return of purchased tickets is unfortunately not possible.

Group bookings
For group bookings we kindly ask that you contact our ticket office in person so that we may inform you of the special conditions available: office@classic-concerts.at

More information at: +43|1|513 98 70 or office@classic-concerts.at